Onboarding Steps for Patients
We are now live in 47 states! (Coming soon in AK, HI & OR)
1. Create Your Ravel Patient Portal Account
Quick and easy — takes less than a minute.
2. Complete a Brief Questionnaire
Share your health journey with us in just 3-5 minutes. This helps us understand your needs.
3. Get Matched with Providers
We’ll match you with up to 3 Lyme, mold, and complex chronic illness specialists. You’ll receive their Ravel profiles via email — review them at your leisure and let us know who is the best fit.
4. Ready to Move Forward?
If you'd like to proceed, you’ll fill out some detailed health forms (including health history, toxic exposures, consent forms, etc.), plus provide credit card details for monthly billing.
5. Schedule Your Initial Visit
Once your paperwork is complete and your credit card information has been added, book your first visit with your chosen provider through the Patient Portal calendar based on mutual availability.
6. Ongoing Subscription-Based Care
After your first visit, you'll move to our 45-minute monthly subscription, which will renew automatically on the 1st each month. After three visits, you can move to our Maintenance subscription or cancel if desired.
7. Need Help?
If you have any questions, please contact us and we'll aim to get back to you within 24 hours.
Patient Testimonial
I have worked with a couple LLDs and felt like I was just spinning in space. Working with Dr. Tara and Ravel has been by far the best experience I've had in my fight with Lyme. Easy to start, easy to use and I feel like there is strong support and understanding.
- Nancy S.